Shipping

Last updated September 18, 2023

This Shipping & Delivery Policy is part of our ("Terms") and should be therefore read alongside our main Terms

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What Are My Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free shipping on orders over $100.

Shipping Time

Please allow up to 3 days processing for your order to be shipped.  This only applies to orders containing non-customized or new designs.  The typical processing time for customized orders is approximately 2-3 weeks after the order is placed but is subject to change depending on the complexity of the request.

We do not offer expedited shipping.

 All times and dates given for delivery of the products are given in good faith but are estimates only.  For domestic shipments (within the US) customers usually receive their package within 2-5 business days after processing (shipping with USPS).

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Do You Deliver Internationally?

We offer worldwide shipping. Free shipping is not valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

For international shipments (outside the US) customers usually receive their packaging within 8-20 business days after processing (shipping with USPS).

What Happens If My Order Is Delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions About Returns?

If you have questions about returns, please review our Return Policy

How Can You Contact Us About This Policy?

 If you have any further questions or comments, you may contact us by:

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How long does it take to ship a product?

Please allow up to 3 business days for us to ship stock orders. Custom orders will take longer.

How long, after processing, will it take my order to arrive?

For domestic shipments (within the US) customers usually receive their package within 2-5 business days after processing (shipping with USPS)

For international shipments (outside the US) customers usually receive their packaging within 8-20 business days after processing (shipping with USPS)

Do you offer free shipping?

Yes, free shipping is automatic if the order total is $100 or more

Do you accept returns?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return

How long does it take to make a new design?

It takes our team about a week to complete a new design

What frame sizes do you offer?

Yes, we also can easily offer:

  • 5x7"
  • 8x10"
  • 11x14"
  • 16x20"