FAQ

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How long does it take to ship a product?

Please allow up to 3 business days for us to ship stock orders. Custom orders will take longer.

How long, after processing, will it take my order to arrive?

For domestic shipments (within the US) customers usually receive their package within 2-5 business days after processing (shipping with USPS)

For international shipments (outside the US) customers usually receive their packaging within 8-20 business days after processing (shipping with USPS)

Do you offer free shipping?

Yes, free shipping is automatic if the order total is $100 or more

Do you accept returns?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return

How long does it take to make a new design?

It takes our team about a week to complete a new design

What frame sizes do you offer?

Yes, we also can easily offer:

  • 5x7"
  • 8x10"
  • 11x14"
  • 16x20"